How to find your Login Credentials

This article will walk you through locating your sFTP details, WP Admin and your site’s database credentials.

You will need:

• your Pendeo username and password
• access to an sFTP client (click here for a list of FTP & sFTP clients for download)

There are two parts to locating your login credentials. The first part will be gaining access to your site files through a FTP client and the second will be retrieving your Pendeo database password.

Part 1: Configuring your FTP client

1. 

   Step 1 – Login in to your Pendeo control panel, locate your product you want to work with and Click “Manage”

   
   

   

   Step 2 – Scroll to sFTP and click “Reset sFTP Password”.

   
   

   

   Step 3 – Configure your FTP account with your sFTP details.

   
   

Remain logged into your FTP client as you will need it to retrieve your Database password.

Part 2: Locating your Pendeo database password
To login to your Pendeo database you need to find your password which will be located in your wp-config.php file. We provide your username and the link to your database in your Pendeo control panel.